Step 1: Right-click your Epson scanner icon and select Properties. So, you can run the compatibility troubleshooter to solve the problem. If your Epson scanner is too old, the compatibility issue can easily happen, causing the Epson scanner not detected or connected. Fix 1: Solve the Compatibility Issue Way 1: Run the Compatibility Troubleshooter If you don’t know the reason for your issue, you can try these methods one by one until you find the most suitable one. To help you solve the Epson scanner not connected/detected/responding/working issue, we introduce 3 methods as follows. Besides, this issue can also happen due to a corrupted or outdated driver. Epson scanner not working is one of such issues. After performing a Windows upgrade, some compatibility issues might appear. If you want to recover your data, you can just try it.įree Download Why Is My Epson Not Working/Connected/Responding/Detected?Īfter upgrading to Windows 10/11, you might find that your Epson scanner is not working/connected/detected/responding. You can use it to rescue your lost and deleted files from all kinds of data storage devices. Run Epson Scan and test the scanner.Tip: MiniTool Power Data Recovery is a free file recovery tool.Note that the Perfection 1200 will still be shown under Devices & Printers The Perfection 2400 will now be shown in Device Manager.Ignore the 'Update Driver warning - choose 'Yes' to continue to install.Click on 'Epson' in the Manufacturer box, and the scroll down through model until you find "Epson Perfection 2400', and choose that, and press Next.Choose 'Let me pick from a list of device drivers on my computer'.
Choose 'Browse my computer for driver software".The Perfection 1200U will be shown under under Other Devices.Download and install the Perfection 2400U drivers from Epson USA, version 3.04A.The built in Windows scan program also works.
The Epson Scan program is fully functional for normal reflective scans and film scanning (if you have the attachment).
I discovered you can use the Epson 64 bit drivers for the Perfection 2400 and they work fine with the Perfection 1200. One challenge has been to see if I could get my old 1999 Epson Perfection 1200 scanner working in Windows 10 since Epson do not provide any 64 bit drivers. I've been experimenting with Windows 10 using a VM (VirtualBox) before upgrading.
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